Privacy policy
At Treasure Island Japan, the security and proper management of all information assets—especially personal information—is one of our top priorities. We are committed to handling personal information with the utmost care and responsibility, ensuring full compliance with applicable laws, regulations, and company policies. Our team, from executives to staff, is united in our dedication to transparency and protection of your privacy.
1. Compliance with Laws and Regulations
Treasure Island Japan (hereinafter referred to as "we", "us", or "our company") will strictly comply with the Act on the Protection of Personal Information, other related laws and regulations, relevant governmental guidelines, and internal policies regarding the protection and handling of personal information.
2. Collection and Use of Personal Information
In order to conduct our business, we may collect personal information such as your name, address, phone number, and other information as required.
We collect and use personal information for the following purposes:
1. Responding to inquiries and requests
2. Providing information about new business or transactions
3. Promoting and announcing our services
4. Customer management and support
When we collect personal information directly (such as through written requests or online forms), we will clearly state the intended use. For information collected by other means, we will notify or publicly disclose its intended use.
We will never use your personal information for purposes beyond those specified here without your prior consent or unless required by law.
3. Secure Management of Personal Information
We take all necessary and appropriate steps to prevent leakage, loss, damage, or unauthorized access to personal information. We will supervise our employees to ensure proper handling and, when delegating personal data processing to third parties, we require contractors to manage personal information securely under our supervision.
4. Provision of Personal Information to Third Parties
We do not provide personal information to third parties without the customer’s prior consent, except as permitted by law or when necessary for the fulfillment of clearly stated purposes.
5. Disclosure, Correction, and Deletion of Personal Information
Upon request and in accordance with applicable laws, we will disclose, correct, or suspend the use of your personal information. Please contact us at the address below for any such requests.
6. Maintenance, Supervision, and Auditing
We regularly train all employees on the proper handling of personal information, appoint a dedicated officer responsible for privacy, and conduct periodic audits to ensure strict compliance with all laws, guidelines, and internal rules.
7. Improvements and Updates
We are committed to continually improving our privacy practices based on customer feedback, changes in operations, and amendments to laws or regulations. If this policy is updated, we will announce the changes on our website. Please check periodically for the most current information.
8. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us. We will address all inquiries and complaints promptly and appropriately.
Contact Window:
Treasure Island Japan
3-3-13 Nishi Shinjyuku
Mizuma building, Shinjuku, Tokyo
1600023, Japan
support@treasureislandjapan.com
About Cookies and Similar Technologies
1. What Are Cookies?
Cookies are files temporarily stored on a visitor's computer to identify the browser when they access a website. On our site, cookies and similar technologies (collectively, “Cookies, etc.”) are used to automatically collect and transmit information about site visitors.
2. Information Collected by Cookies, etc.
We may use cookies and similar technologies to collect information such as your website browsing history, search terms, number of clicks, browsing duration, browser type, IP address, and company information derived from your IP. We do **not** collect personally identifiable information such as names, phone numbers, emails, or dates of birth via cookies.
3. Purposes of Cookie Use
We use information obtained via cookies and similar technologies for the following purposes:
- Improving user convenience on our site
- Researching site usage, traffic, and behavior
- Enhancing and developing our services
- Resolving technical issues with our services
- Suggesting or providing relevant products, goods, or services to our customers
4. Use of Google Analytics
We utilize the following services—including Google Analytics by Google Inc.—to understand how our website is used and for purposes described above.
Google may obtain information through cookies; details about what is collected, how it’s used, and how to opt out are available at the following links:
Google Analytics Policy: [https://policies.google.com/privacy](https://policies.google.com/privacy)
Opt-Out: [https://tools.google.com/dlpage/gaoptout/](https://tools.google.com/dlpage/gaoptout/)
5. Cookie Settings for Visitors
You can refuse cookies or delete them at any time by changing the settings in your browser. Except for a few specific features, this will not affect your ability to use our website. Please refer to your browser manufacturer’s instructions for details.
We value your privacy and are committed to keeping your information secure, transparent, and under your control. Thank you for choosing Treasure Island Japan as your trusted partner.